Sold a Single Family home in 2020 in Gig Harbor, WA.
I can not recommend Susan enough. She was incredibly responsive, have an amazing command of the market, and were our advocates every step of the way. We sold our home during the beginning of the pandemic, so extra hurdles were created that she helped up clear even when things got challenging. I would not hesitate to use her again in the future and recommend them to anyone who asks about our experience.
Sold a Single Family home in 2019 in Woodland Hills, CA.
Susan and Christina tag teamed the whole way thru the process so always able to reach someone. They went above and beyond to prep the house and stage everything quickly and efficiently. They even walked us thru the loan doc signing. The personal attention that we received was top notch and above and beyond any other realtors I have worked with in the past.
Helped me rent a Single Family home in Simi Valley, CA.
My experience with Ms. Derksen was outstanding. She is thoroughly professional, and a delightful person to do business with. She also really cares about her clients. I would highly recommend anyone to use her services. You would not be disappointed.
Sold a Single Family home in 2018 in Winnetka, CA.
We contacted Susan because we were looking to sell our home. She responded to our inquiry promptly and scheduled a meeting. Susan's warm, yet professional demeanor let us know that we had found the right agent for us. In the process to get our home listed, she enlisted a professional cleaning service and photographer to ensure our home showed its best. As a result of her diligence, we had a full price offer the day our house hit the market! That buyer didn't perform, but that did not slow Susan down. She immediately and aggressively began marketing our home again, even stepping up to hold an open house on less than a day's notice. (It should be noted that I didn't want to hold the open house because of the need for the seller to be out of the house, but later decided the evening before that maybe we should do it.) That open house brought the buyer and she got the deal done! Susan is very knowledgeable of the process and responded promptly to all of our questions and inquiries. She contacted us as soon as an offer was received and made arrangements to sit down with us in person to present every offer, going through the details of the contracts and providing advice regarding the good, the bad, and the ugly. Once we were in escrow she even recommended a service provider to make the repairs the buyer requested in the home inspection report. The provider she recommended completed the work quickly and saved us hundreds of dollars. Susan is a consummate professional and she is also giving and kind. She worked hard to get the deal done all while displaying grace and easing our minds through a complex and stressful process. We value her input and expertise and are so very happy that we were able to work with her. We know that we will have real estate needs in the future and Susan is the only agent we will call. She has found a customer for life!
Sold a Single Family home in 2018 in Woodland Hills, CA.
Susan is a consummate professional. She is direct, honest, informative, responsive, friendly and inviting to prospective buyers and brokers, but tough when she needed to be. I felt that gave her credibility across the board. That credibility made the process for us easy, as everyone around Sue knew, in our opinion, that she meant what she said and would follow-through. She provided us with a forthcoming assessment on the condition of our house, the pricing and what investments we needed to make to better our chances for receiving the price we wanted. She was all business about making sure the house was marketed correctly to obtain maximum exposure. And, she followed through all the way, through closing and beyond to make sure every "T" was crossed and "I" dotted. I give her my highest recommendation.
Bought a Single Family home in 2018 in Santa Clarita, CA.
Excellent job done by Susan she is very helpful kind, respectful and generous.
Susan took my wife and I in her car to see different properties at lunch time she took us for lunch and she paid for it not ones but a few times always with smile in her face .
Susan is very patient no rush and willing to go the extra mile to please us.
Amazing experience ones again thank you Susan for job well done. - Milton Oviedo
Bought a Single Family home in 2017 in North Hills, CA
My wife and I had an overall great experience working with Susan. Delighted that we have her represent us to sellers when we were looking to to buy a house August this year. She is downright honest and trustworthy, was very patient with answering all our questions and she is very respectful too. We would definitely recommend her to home buyers.
Sold a home in 2014 in Trancas Canyon, Malibu, CA.
Susan is very detailed in her work, the pictures she personally took and posted, sold the house. She stayed in contact throughout the whole process. I highly recommend using Susan!